Privacy Policy

PRIVACY POLICY

This Privacy Policy applies to: www.northernerguitars.com

Last update: July 30, 2020

The respect of of your private life is of the utmost importance for Joel Wright, who is responsible for this website.

This Privacy Policy aims to lay out :

• the      way your personal information is collected and processed. "Personal      information" means any information that could identify you, such as      your name, your mailing address, your email address, your location and      your IP address. "Personal information" is a synonym for      "personal data" within the meaning of the Regulation 2016/679 of      European Union (General Data Protection Regulation);
• your      rights regarding your personal information;
• who      is responsible for the processing of the collected and processed      information;
• to      whom the information is transmitted;
• if      applicable, the website's policy regarding cookies.

This Privacy Policy complement the Terms and Conditions that you may find at the following address:

https://northernerguitars.com/terms-and-conditions

1. COLLECTION OF PERSONAL INFORMATION

We collect the following personal information:

• Last      Name
• First      name
• Mailing      address
• Postal      code
• Email      address
• Phone      and/or fax number
• Credit      card number

The personal information we collect is collected through the collection methods described in the following section.

2. FORMS AND METHODS OF COLLECTION

Your personal information is collected through the following methods:

• Order      form

We use the collected data for the following purposes:

• Order      tracking
• Special      offers
• Statistics
• Contact
• Managing      the website

3. COOKIES AND LOG FILES

We collect information through log files and cookies. These allow us to process statistics and information on trafic on the Website, to ease navigation and improve your experience for your comfort.

Under the General Data Protection Regulation (European Regulation 2016/679), the use of cookies and log files that involves personal information saving and analysis requires your consent.

Your consent is considered to be valid for a maximum period of thirteen (13) months. At the end of that period, we will ask again for your consent to save cookies and log files on your hard disk.

a) Cookies used by the Website

The cookie files used by the Website are the following:

• Day      and time of connection

The use of such files allows us to achieve the following purposes:

• Order      tracking
• Statistical      surveys

b) Objection to the use of cookies and log files by the Website

You have the right to object to the recording of these cookies and log files by configuring your web browser.

Once you have deactivated cookies and log files, you may continue your use pf the Website. However, any malfunction resulting from this deactivation may not be considered of our making.

4. SHARING OF PERSONAL INFORMATION

We are committed to not selling to third parties or otherwise commercialize the personal information we collect. However, we may share this information with third parties for the following reasons:

• Order      fulfillment
• Advertising

5. STORAGE PERIOD OF PERSONAL INFORMATION

The controller will keep in its computer systems, in reasonable security conditions, the entirety of the personal information collected for the following duration: 7 years.

6. HOSTING OF PERSONAL INFORMATION

Our website is hosted by: GoDaddy, located at the following address:

14455 North Hayden Road Suite 219 Scottsdale, AZ 85260 United States.

The host may be contacted at the following phone number: 1-480-505-8877.

Personal information we collect and process is transferred to the following countries: USA.

The transfer of personal information outside of the the European Union is justified by the following reasons:

Store is located in Canada

7. CONTROLLER

a) Controller

The "Controller" is: Joel Wright. The Controller may be contacted as follows:

1-780-887-5635

The Controller is in charge of determining the purposes for which personal information is processed and the means at the service of such processing.

b) Obligations of the Controller

The Controller is committed to protecting the personal information collected, to not transmit it to third parties without informing you, and to respect the purposes for which personal information was collected.

In the event that the integrity, confidentiality or security of your personal information is compromised, the Controller is committed to notify you.

8. RIGHT OF OBJECTION AND OF WITHDRAWAL

You have the right to object to the processing of your personal information by the website ("right to object"). You also have the right to request that your personal information does not appear, for example, on a mailing list ("right to withdraw").

If you wish to exercise the right to object or the right to withdraw, you must follow the procedure described hereinafter:

Contact me

9. RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL

You have the right to consult, update, modify or request the removal of information about you by following the procedure described hereinafter:

Contact me

10. GENERAL PRINCIPLES RELATING TO THE COLLECTION AND PROCESSING OF PERSONAL DATA UNDER EUROPEAN REGULATION 2016/679

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of your personal data comply with the following principles:

• Lawfulness,      fairness and transparency: your personal data may only be collected and      processed with your consent. Every time you personal data is collected,      you will be informed that your personal data is collected and for which      reasons your personal data is collected;
• Limites      purposes: the data is collected and processed for one or more purposes set      out in this Privacy Policy;
• Data      minimisation: only personal data necessary for the purpose to which it is      necessary is collected;
• Storage      limited in time: personal data is stored for a limited time, of which you      are notified;
• Integrity      and confidentiality of collected and processed personal data: the      Controller is committed to guarantee the integrity and confidentiality of      the collected personal data.

In order to be lawful and to comply with Article 6 or European Regulation 2016/679, collection and processing will only occur if one of the following applies:

• You      have given your express consent;
• Processing      is necessary for the performance of a contract;
• Processing      is necessary for compliance with a legal obligation;
• Processing      is necessary in order to protect your vital interests or those of another      physical person;
• Processing      is necessary for the performance of a task carried out in the public      interest or in the exercise of official authority;
• Processing      is necessary for the purposes of the legitimate interests pursued by the      Controller or a third party.

11. DATA PROTECTION OFFICER PURSUANT TO EUROPEAN REGULATION 2016/679

The following person has been appointed as the Data Protection Officer (also referred to as DPO): Joel Wright.

The purpose of the Data Protection Officer is to ensure the successful implementation of the applicable European legislative provisions relating to the collection and processing of personal data.

The Data Protection Officer may be reached as follows:

780-887-5635

12. ADDITIONAL RIGHTS PURSUANT TO EUROPEAN REGULATION 2016/679

In accordance with European regulation relating to the processing of personal data, you also have the rights listed below.

In order for the Controller to grant your request, you must provide your first and last name, your email address.

The Controller must answer your request within a period of thirty (30) days.

a) Right to portability of personal data

You have the right to request the portability of your personal data held by the Website to another site by following the procedure described below:

Contact me

b) Right of not being the object of a decision based only on automated processing

In accordance with the provisions of the European Regulation 2016/679, you have the right of not being the subject of decision based solely on automated processing if the decision produces legal effecting concerning you or significantly affects you.

c) Right to submit a complaint to the competent authority

In the event that the Controller does not answer your request, you wish to challenge his or her decision or you believe one of your rights has been infringed upon, you have the right to submit a complaint to the competent authority.

13. SECURITY

Personal information we collect is stored in a secured environment. People working for us are obligated to respect the confidentiality of your personal information.

To ensure the security of you personal information, we use the following methods:

• SSL      (Security Sockets Layer) Protocol
• SET      (Secure Electronic Transaction) Protocol
• Access      management - person authorized
• Access      management - person concerned
• Network      surveillance software
• Automatic      backup
• Digital      certificate
• Username/password
• Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions. Nevertheless, no mechanism can ensure a complete security and transmitting personal informations on the Internet always entail a part of risk.

14. PERSONAL DATA OF MINORS UNDER EUROPEAN REGULATION 2016/679

In accordance with the provisions of Article 8 of Regulation 2016/679, only minors over 15 years of age may consent to the processing of their personal data.

If you are a minor under the age of 15, the consent of a legal representative is required in order for your personal data to be collected and processed.

We reserve the right to verify by any means that your are over 15 years of age or that you have obtained the consent of a legal representative before using our Website.

15. CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may be viewed at all times at the following address:

https://northernerguitars.com/privacy-policy

We reserve the right to modify our Privacy Policy in order to guarantee its compliance with the applicable law.

You are therefore invited to regularly consult our Privacy Policy to be informed of the latest changes.

16. ACCEPTANCE OF OUR PRIVACY POLICY

By using our Website, you certify that you have read and understood this Privacy Policy and accept its conditions, more specifically conditions relating to the collection and processing of personal information, and the use of cookies.

17. APPLICABLE LAW

We are committed to respect the legislative provisions as specified in:

Personal Information Protection and Electronic Documents Act, SC 2000, c 5; and/or

Act Respecting the Protection of Personal Information in the Private Sector, CQLR cP-39.1 ; and

General Data Protection Regulation, Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.